Unofficial student guide — not affiliated with EPITA. Always check official sources.

Bachelor Hub Emergency

Who to write to

Pick your topic, find the office, and write a formal email. These are generic office addresses, never personal ones.

Formal emails only. The offices answer formal emails, not Teams messages. Use the template below, add your full name and class, and be specific.

Find the right office

TopicOfficeEmail
Absences in class (EPITA's office slide). Justifications themselves go only through the Student Portal.International Programs: Welcome Serviceswelcome-services@epita.fr
Cultural recommendationsInternational Programs: Welcome Serviceswelcome-services@epita.fr
Forest Hill sports centre formInternational Programs: Welcome Serviceswelcome-services@epita.fr
French administration questionsInternational Programs: Welcome Serviceswelcome-services@epita.fr
French language coursesFrench by EPITAfrenchbyepita@epita.fr
Harassment, sexual and gender-based violenceHarassment and violence reportingwelcome-services@epita.fr
Lost student card and Lost & FoundInternational Programs: Welcome Serviceswelcome-services@epita.fr
Placement test and groupsFrench by EPITAfrenchbyepita@epita.fr
Problems with your EPITA email addressTickets Forge (IT support)tickets@forge.epita.fr
Questions about your programmeInternational Programs: Scolarité (academic team)international-scolarite@epita.fr
School, academic and administrative mattersInternational Programs: Scolarité (academic team)international-scolarite@epita.fr
Student card problemsTickets Forge (IT support)tickets@forge.epita.fr
Student housingInternational Programs: Welcome Serviceswelcome-services@epita.fr
Student representativesInternational Programs: Scolarité (academic team)international-scolarite@epita.fr
TCF preparation and certificationFrench by EPITAfrenchbyepita@epita.fr
Tutoring sessions and workshopsFrench by EPITAfrenchbyepita@epita.fr
Visa informationInternational Programs: Welcome Serviceswelcome-services@epita.fr

Offices

International Programs: Scolarité (academic team)

  • School, academic and administrative matters
  • Questions about your programme
  • Student representatives

Hours: Visit the International Programs office on the 6th floor. EPITA's slides do not give opening hours.

Write a formal email and say which programme you are in. Messages on Teams are not answered, except in an extremely urgent case such as a medical emergency.

International Programs: Welcome Services

  • Student housing
  • Visa information
  • Cultural recommendations
  • French administration questions
  • Lost student card and Lost & Found
  • Forest Hill sports centre form
  • Absences in class (EPITA's office slide). Justifications themselves go only through the Student Portal.

Hours: EPITA's slide says you can come to the office at any time.

Knock before entering and be polite. Write a formal email, with no capitals, abbreviations or emojis.

French by EPITA

  • French language courses
  • Placement test and groups
  • TCF preparation and certification
  • Tutoring sessions and workshops

Hours: Office on the 6th floor, inside the International Programs office. Meetings can be booked through the link in the team's email signature.

EPITA's French presentation also lists an office phone number: 01 84 07 16 11 (not checked).

Tickets Forge (IT support)

  • Problems with your EPITA email address
  • Student card problems

EPITA's slide names this address for email and student card issues. For a lost card, also contact Welcome Services.

Harassment and violence reporting

  • Harassment, sexual and gender-based violence

Use epita.signalement.net to report. EPITA's slide also lists three named referents, whose names are not published here. Ask Welcome Services for them.

Formal email template

Copy this, replace everything in [brackets], and send it from your own mailbox.

Subject: [BSc year] - [Short topic] - [Your full name] Dear Sir or Madam, My name is [First name Last name] and I am a [BSc 1 / BSc 2 / BSc 3] student at EPITA Paris (student login: [login], class: [class]). I am writing about [topic]. [Two or three sentences with the facts: what happened, dates, what you already did.] Could you please [the exact thing you need, for example: confirm that my document is complete / tell me the next step / send me a certificate]? I attach [list of documents, if any]. Thank you very much for your help. I look forward to your reply. Kind regards, [First name Last name] [Class] | [EPITA email] | [phone, optional]